Terms of Service


Terms of Service
All watches and clocks have been professionally serviced unless stated otherwise.

Warranty:
All watches and clocks are sold with a one year warranty to the date of delivery. Does not cover liquid or physical damage.
Everest straps and accessories have a one year manufacturer warranty.

Return Policy:
14 day returns accepted from date of delivery for all watches and clocks. Shipping costs apply, and the item must be in its original condition as delivered. All watches must be returned with the original packaging. Returns must be initiated within the 14 day return period and shipped promptly thereafter. To do so, simply email us at info@masterandcrown.com and we will provide instructions on how to proceed with the return.
No returns allowed on new straps or accessories.

Shipping

All items are shipped with insurance, tracking number and delivery confirmation.

NOTE: Due to COVID please anticipate delivery delays.

Watches: (Please note, available options depend on watch value.)

Canada/USA:
Canada Post Packet (4-10 business days) $20 USD
Canada XpressPost (2-6 business days) $30 USD - $45 USD
DHL (1-3 business days) $45 USD - $100 USD

International:
Canada XpressPost (4-10 business days) $40 USD - $55 USD
DHL (2-4 business days) $75 USD - $125 USD

Clocks:

Canada/USA:
Canada Post Packet (4-10 business days) $30 USD
Canada XpressPost (2-6 business days) $50 USD
DHL (1-3 business days) $80 USD

International:
Canada XpressPost (4-10 business days) $65 USD
DHL (2-4 business days) $100 USD

All items are shipped within 2-3 business days of payment confirmation.

Sell Your Watch:

Let us take the hassle and stress out of selling your vintage timepiece or clock! Simply email us a brief description or send us a photo, and we will get back to you promptly with further instruction.

We are interested in any mechanical watch or clock, even if it's broken!

Email info@masterandcrown.com